Legal.
PRIVACY POLICY
Last updated: April 2026
Who we are
Booki is a booking platform operated by Minnow Technology Ltd. You can contact us at privacy@booki.life.
Registered Address
Minnow Technology Ltd.
1 Fore Street Avenue
c/o Praxis
London
EC2Y 9DT
What data we collect
We collect information you provide when setting up your account - organisation name, contact details, and billing information. Through use of the platform, we also process parent names, email addresses, and booking information including children's names and session attendance.
We do not collect sensitive personal data about children beyond what is necessary to manage bookings and attendance.
How we use your data
To provide and operate the Booki platform. To process payments through your connected Stripe account. To send booking confirmations and session notifications. To provide support when you contact us.
We do not sell your data. We do not share your data with third parties except where necessary to operate the service (Stripe for payment processing, Firebase for data storage).
Data storage
All data is stored securely on Google Firebase infrastructure hosted within the European Economic Area. We retain data for as long as your account is active, plus 12 months following cancellation.
Your rights
Under UK GDPR you have the right to access, correct, delete, and export your data. Contact privacy@booki.life to exercise any of these rights.
Children's data
Booki processes limited data about children solely for the purpose of managing session bookings and attendance. This data is provided by parents or guardians and is processed on behalf of the organisation using the platform.
TERMS OF SERVICE
Last updated: April 2026
The service
Booki provides booking, payment and attendance management software for activity providers and schools. By creating an account you agree to these terms.
Your account
You are responsible for maintaining the security of your account credentials. You must provide accurate information when registering. You must be authorised to enter into this agreement on behalf of your organisation.
Payment
Subscription fees are billed monthly in advance. Your subscription will auto-renew unless cancelled with 30 days notice. All fees are exclusive of VAT. Payment processing is handled directly through your own Stripe account - Booki does not handle or hold your booking payments.
Cancellation
You may cancel your subscription at any time with 30 days written notice to hello@booki.life. No refunds are issued for partial months.
Acceptable use
You agree not to use Booki for any unlawful purpose. You agree not to attempt to access, modify or disrupt the platform or its underlying systems.
Liability
Booki is provided as-is. We do not guarantee uninterrupted availability. Our liability to you is limited to the subscription fees paid in the preceding 3 months.
Governing law
These terms are governed by the laws of England and Wales.
COOKIE POLICY
Last updated: April 2026
What are cookies
Cookies are small text files stored on your device when you visit a website.
What we use
Essential cookies - required for the platform to function. These cannot be disabled.
Analytics cookies - we use privacy-friendly analytics to understand how the platform is used. No personal data is shared with third parties for advertising purposes.
Managing cookies
You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.
DATA PROCESSING AGREEMENT
Last updated: April 2026
This Data Processing Agreement forms part of the Terms of Service between Minnow Technology Ltd (Processor) and the organisation using Booki (Controller).
Scope
This agreement covers the processing of personal data by Booki on behalf of the Controller in connection with the provision of the Booki platform.
Data processed
Parent and guardian names and contact details. Children's names and booking information. Attendance records.
Purpose
Data is processed solely for the purpose of providing the Booki booking and attendance management service.
Security
We implement appropriate technical and organisational measures to protect personal data including encryption in transit and at rest, access controls, and regular security reviews.
Sub-processors
We use the following sub-processors: Google Firebase (data storage and hosting, EEA), Stripe (payment processing). We will notify you of any changes to sub-processors.
Data subject rights
We will assist you in responding to data subject requests within the timescales required by UK GDPR.
Breach notification
We will notify you without undue delay upon becoming aware of a personal data breach affecting your data.
Governing law
This agreement is governed by the laws of England and Wales.